Senior UX leader · Financial services · London
I lead global UX teams within financial services.
Helping transform complex products, legacy systems, and competing priorities into digital experiences that customers can actually use. Over 16 years of experience at HSBC, Deutsche Bank, UBS, and JP Morgan.
Selected work
Design leadership · 2021 to present
UK Business Banking at HSBC
I own design responsibility for the UK Business Banking platforms across desktop and mobile. Onboarding reduced from 7–10 days to under 5 minutes.
Read the case studyMobile product · 2009 to 2013
The original IG Index spread betting app
Voted one of the Sunday Times top 500 apps of all time for two consecutive years.
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AI product design · 2020 to 2021
Advisor: AI-driven guided analytics
A new product initiative at Adthena. Three letters of intent signed by customers to use the final Advisor feature.
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End-to-end product · 2018 to 2020
Legal & General: Personal Pension
Research, online usability testing and end-to-end design. The first product built to run on L&G's new wealth management platform engine.
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Craft archive · 2009 to 2016
Trading applications
FX platform user preferences, Pre Trade Blotter and fixed income trading for UBS, Thomson Reuters and Deutsche Bank.
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I'm always open to connecting.
Design leaders navigating the AI transition. L&D professionals interested in applying Product methodology to learning. Fellow innovators in the FinTech space.